Quality Assurance Policy Statement

Climate Control was founded in 2004.

• During this period, the company has continued to flourish as HVAC installation and maintenance specialists. We provide quality designs, installation and maintenance service for clients throughout Botswana.
  
  
• The strength of the company lies in its staff, and Management continued commitment to invest in staff and staff training.
  
  
• It is the policy of the company to afford its clients a level of service second to none within the industry by combining technical proficiency with excellent communication skills.
  
  
• The objective of the company is to provide these professional services to a consistently high standard and to maintain an awareness of all enactment’s relating to the provision of engineering services. We pledge to provide products and services which will meet the requirements for quality as expected by our Clients.
  
  
• In order to achieve these objectives, it is our policy to establish and maintain an effective and practical Quality Assurance system consistent with our goals.
  
  
• Through the operation of the Quality Assurance System, the company will ensure that its policies are fully implemented to guarantee further improvements on service delivery to Clients.
  
  
• Conformance with the procedures set out is mandatory to all personnel, both permanent and temporary, and all persons contracted to work for, or on behalf of the company.